Expert Repair Blog

Appliance Tips & Guides
for Boston, MA

Written by certified TrueFix technicians. Repair guides written for Greater Boston homes — soft water, old buildings, basement laundry and the brands we see most.

21
Articles
17
Topics
FeaturedGeneral8 min read

Eleven Years Paid to Be Fast: Why I Started TrueFix Boston

Our founder spent eleven years on per-stop appliance routes around Boston before starting TrueFix — and why that pay structure, not bad technicians, is what makes repairs go wrong.

Ray Sullivan
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Refrigerators

Fridge Warm, Freezer Cold? The Frost Pattern Tells You Which Repair It Is

A refrigerator that drifts warm while the freezer holds is almost never low on refrigerant. What the frost on the freezer back wall means, and the ninety-second check that sorts it.

·7 min
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Samsung

Samsung Refrigerators: The Four Faults We Actually Turn Up in Boston

Twin Cooling icing, ice-maker freeze-ups, fan failures and the door-seal problem. What genuinely fails on Samsung fridges here, and what the internet gets wrong about them.

·7 min
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Washers

Washer Full of Water: Where the Blockage Actually Is

A washer that will not drain is a filter, a hose, a standpipe or a building stack long before it is a pump. The order to check, and what old Boston plumbing adds to the list.

·6 min
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Dryers

Dryer Runs Cold in a Triple-Decker? Measure the Duct, Not the Dryer

Most 'dryer not heating' calls in Boston are vent calls. Why a three-storey exhaust run kills heating elements and thermal fuses, and how to check yours before paying for a part.

·7 min
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Dishwashers

Cloudy Glasses in Boston? It Is Almost Certainly Not Limescale

The white film on your glassware in Greater Boston is usually too much detergent in very soft water, not hard-water scale. How to tell the difference, and what actually fixes it.

·6 min
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General

Why We Will Not Quote Your Repair Over the Phone

How appliance repair pricing actually works in Boston, the rule we use for repair-versus-replace, and the free checks that end a fair number of calls before anyone drives out.

·7 min
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Service Areas

Appliance Repair in Cambridge: What the Buildings Change

Cambridge runs its own water supply and three very different kinds of housing within a mile — from Kendall Square towers to North Cambridge three-families.

·6 min
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LG

LG Front-Loaders: What OE and UE Are Really Telling You

OE is rarely the pump and UE is rarely the machine. How LG front-loaders fail, which noises matter, and why old floors and basement drains in Boston change the answer.

·6 min
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